Frequently asked questions
Do I need to have my own rail siding?
No, it is not necessary to have your own rail infrastructure. Railex handles all of your transportation needs with its private door to door service.
Do I need to ship a whole rail car?
No, Railex handles enough volume that it is able to accurately mix and properly load your goods no matter how large or small. Railex also has separate computer controlled temperature zones that ensure your product is kept at the specified temperature throughout storage and in transit.
Do I need to ship a whole truck load?
No, Railex delivers to so many destinations that LTL is part of their everyday private service. Railex also has separate controlled temperature zones to ensure your product is kept at the specified temperature throught storage and in transit.
How are you able to get across the country so quickly?
In conjunction with Union Pacific Railroad, Railex has been able to prioritize our unit trains to move across the country with minimal stops and crew changes enabling a reliable 5 day rail transit time.
Can I bring the product to one of your distribution centers and pick it up at the destination or do I have to use your trucks?
This is entirely up to you. Some of our existing customers use their own equipment and others prefer our premiuim private door to door service.
Do you ship to Canada?
Yes we have many customers that ship and pick up in Canada both in the West and the East.
How far from each Delivery Center do you travel for pick up and/or delivery?
All of our Railex Distribution Centers are centrally located on both coasts. We can travel 500+ miles in any one direction for pick up and/or delivery.
What is a unit train?
A unit train, which can also be called a block train, is a railway train in which all cars involved are shipped from the same origin to the same destination, without being separated or placed in storage during transit. This cohesion saves time and money, avoids shipping hassle, time delays, temperature issues and confusion associated with assembling and disassembling trains at rail yards near the origin or destination. Furthermore, this approach enables railways to compete more effectively with motor and internal waterway transportation.